Standard Delivery: We ship most of our orders to arrive via UPS in 10-14 business days. Personalized, custom and “made to order” pieces are shipped between 2-3 weeks of ordering. Please Note: Items ordered together may not arrive in same box. Shipping charges include order processing, item selection, packaging and transportation of items. Custom, “made-to-order” and personalized items are considered to be a custom order. Custom order merchandise is non-cancelable, non-returnable and non-exchangeable.
Direct for Suppliers: Purchases sent directly from our suppliers may take longer. Specific delivery times for these items can be found on the item’s shipping information page.
Please note: All shipping charges are per address. These costs include order processing & packaging of items.
From time to time a product may be damaged in shipping. If you receive a damaged item: